Order Help

Customizing your greeting card order can be confusing.  Hopefully the following page answers any questions you may have, if not, don’t hesitate to give us a call at 800-711-5455 (M-F, 8am – 5pm PST).  We’re here to help!

Quantity & Price

Our minimum order size is 25 cards and increases in 25 card increments from there.  Cards are packed 50 cards and 52 envelopes per box.  Our pricing is based on quantity of cards ordered and the Price Code for that card. Volume discounts begin at 500 cards and are factored into the price displayed on the Card Personalization and Add to Cart page.

Choice of Verse

Most designs come with a FREE choice of verse.  Certain designs have a preset greeting which can not be changed.  If you would like the inside of the cards to be blank, select NO VERSE.  You may also create your own custom verse for a one-time set-up fee of $25.  All custom verse orders will be confirmed by phone.  You may place your order online and one of our customer service representatives will follow up.

Name Imprint (inside card below verse)

A maximum of four lines of imprint is available inside each card.  Each line may be no more than 40 characters in length. There is an additional charge of $4.00 per each additional line of imprint.

If you wish the inside of the card to be blank or verse only, check the box entitled “Do not print name” on the Card Personalization Add to Cart page.

Our “standard styles” have been developed through years of experience printing personal messages for our clients on the inside of their greeting cards.  If you would like us to use our best judgment as to how to layout your imprint, select the button entitled “Use Standard Styles” under the imprint section on the Card Personalization and Add to Cart Page. Otherwise you may select "Print Exactly As Shown". 

ALL PRINTED ORDERS ARE FINAL.  Please be careful to double check spelling and be specific about special capitalization or punctuation requirements.  If you would like to provide us any additional instructions, upon checkout you will have an opportunity to do so within the comment section at the bottom of the order form.   

Envelope Return Address (back flap)

You may also imprint your return address on the back flap of the envelope. The first two lines of envelope imprint are included in the base price. There is a maximum of four lines of envelope imprint.  Each line may be no more than 40 characters in length. There is an additional charge of $4.00 per each additional line of imprint.

Our “standard style” for envelope imprint is upper and lower case throughout. The ink color will be the same as the card imprint color.  You must specify if you would like us to “Use Standard Styles”(see description above) or "Print Exactly As Shown".

ALL PRINTED ORDERS ARE FINAL.  Please be careful to double check spelling and be specific about special capitalization or punctuation requirements.  If you would like to provide us any additional instructions, upon checkout you will have an opportunity to do so within the comment section at the bottom of the order form.   

Shipping

Actual shipping charges are calculated and displayed on the checkout page.  We offer either Ground or Express service, as described below.  Overnight delivery is available upon request.  You may also choose to use your own carrier billing account.  For custom shipping requests, please contact customer service.  A $5 handling fee will be added to the actual shipping charges for each custom shipping order.

Ground (3 – 7 days):  Standard delivery to the 48 contiguous states is shipped FedEx Ground.  Alaska and Hawaii is shipped US Priority Mail. 

Express (2nd Day Air):  Express delivery is shipped FedEx 2nd Day Air. Alaska and Hawaii is shipped US Express Mail.